PRIVACY POLICY AND PERSONAL DATA PROTECTION

At KÓOR STAYS (in the future, "the Establishment"), we take the security and privacy of our guests very seriously. In compliance with current personal data protection regulations, we will now detail how we collect, use, store and protect the information you provide us during the reservation and stay process.

1. Information We Collect
2. To correctly manage your reservation and provide an excellent service in our accommodation in Ushuaia, we request and process the following personal data:
3. Identification and Contact Data: Name and surname, document number (DNI or Passport), nationality, date of birth, email address and telephone number.
4. Invoicing and Payment Data: Information on credit or debit cards (number, expiration date and security code) or bank details necessary to guarantee the payment process of contracted rates.

5. Stay information: Check-in and check-out details, special accommodation preferences and guest details.

6. Purpose of Data Processing

7. Your personal data is collected exclusively for the following purposes:
8. Process, confirm, modify or cancel your accommodation reservations.
9. Process the corresponding charges according to the selected tariff (Flexible or Prepaid).
10. Comply with legal obligations and local tax regulations (such as validations corresponding to the VAT exemption under the National Economic Promotion Law 19.640).
11. Send important communications related to your stay, check-in instructions or respond to your queries.

12. Ensure the safety of installations and guests.

13. Data Security and Confidentiality

14. KÓOR STAYS is committed to adopting the technical, organizational and administrative security measures necessary to protect your personal data against unauthorized access, loss, alteration or undue disclosure.

15. Credit card data collected through our online booking engine is transmitted in encrypted form using secure protocols (SSL/TLS) and complies with industry standards.

16. Data Sharing with Third Parties

17. 1. We do not sell, rent or commercialize your personal data under any circumstances. Your data will only be shared with third parties in the following cases:
18. Service Providers: Hotel management platforms (PMS), booking engines and payment processors that act in our name and under strict confidentiality measures to perform the service.

19. Legal Obligations: Governmental, imposing or public security authorities when this is required by the applicable legislation of the Argentine Republic.

20. Derechos del Huésped (Access, Rectification and Suppression)

21. As data holder, you have the right to access the information that we have available to you, request its rectification in case it is inaccurate, or request its deletion once the contractual bond and legal conservation obligations have been finalized.

22. To exercise any of these rights or carry out consultations about this policy, you can contact us by sending an email to: info@koorstays.com or communicating on +54 9 2901 40 6028.

23. Acceptance

24. When making a reservation at KÓOR STAYS through our direct channels or online platforms, you declare that you have read, understood and accepted in accordance with the terms of this Privacy Policy.